Prosess based management of public administration

Ontology-based Content Management Systems in Public Administration

Citizens, businesses and even public administration institutions have to meet challenges provided by the constantly changing business and legal environment. The complexity and quantity of legislation and regulations is increasing at an alarming rate. So research and development projects must turn to the development of innovative, modern technologies enabling citizens and businesses to easily ac...

Quality Management in Public e-Administration

Since the late 1970s, quality management has become an important tool for achieving a high quality of public eadministration services in many countries. Very important part of quality management in e-administration is measurement of quality indicators related to this sector. Therefore, this paper gives a description of e-administration, including statistics about it and other examples from many...

Public Health Administration and Management in Albania

African Association for Public Administration and Management

African Association for Public Administration and Management